Branch Service Associate

Join JTanglaw Pawnshops as a Branch Service Associate and become part of a dynamic team dedicated to providing exceptional financial services. This role offers a unique opportunity to grow your career in a stable and supportive environment, with paid training and ongoing development opportunities. Located in the vibrant city of Denpasar, you'll be at the heart of the action, serving customers in various locations including Canggu, Ubud, Jimbaran, Nusa Dua, and Kuta.

As a Branch Service Associate, you'll play a crucial role in ensuring customer satisfaction by providing accurate and efficient financial services. You'll handle transactions, manage customer inquiries, and maintain a clean and organized workspace. This role is perfect for those looking to start their career in the financial services industry, with opportunities to learn and grow within a reputable company.

📋 Tanggung Jawab Pekerjaan

• Provide exceptional customer service by assisting customers with pawn transactions and inquiries.
• Process and record transactions accurately using the company's software.
• Manage customer accounts and maintain up-to-date records.
• Collaborate with the branch manager to ensure smooth operations and customer satisfaction.
• Maintain a clean and organized workspace, adhering to company policies and procedures.
• Assist in training new hires and providing ongoing support to the team.
• Stay updated on industry trends and financial regulations to provide the best possible service.
• Participate in team meetings and contribute to the development of branch-specific strategies.

🎓 Kualifikasi & Syarat

• High school diploma or equivalent.
• Minimum of 1 year of experience in customer service or a related field.
• Strong communication and interpersonal skills.
• Basic knowledge of financial services and transactions.
• Ability to work in a fast-paced environment and meet deadlines.
• Proficiency in using Microsoft Office Suite (Excel, Word).
• Familiarity with the company's software and systems.
• Willingness to learn and adapt to new challenges.

🛠️ Keahlian

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